Refund policy

Exchange Policy

We want you to be completely happy with your purchase. If you wish to exchange an item, please contact us within 48 hours of receiving your order.

Exchange Eligibility

● Exchange requests must be raised within 48 hours of delivery.

● The jewelry must be unused, unworn, and in its original condition.

● The product must be returned with its original packaging, tags, and any accompanying items.

● Items showing signs of wear, damage, alteration, or misuse will not be eligible for exchange.

Exchange Process

To initiate an exchange, please contact us within the 48-hour window with your order number and clear photographs/videos of the product. Our team will review your request and guide you through the exchange process.

Important Note

Once the 48-hour exchange window has passed, exchange requests will not be accepted. We strongly recommend checking your order carefully as soon as it is delivered.

We reserve the right to decline an exchange if the product does not meet the eligibility requirements mentioned above.

For any questions or assistance, please contact our customer support team.